MurrCloud for Retail
Put your customers at the heart of your retail business. With a complete set of mission-critical retail solutions, cloud services, and hardware from MurrCloud, you’ll gain the insights and agility you need to delight customers at every touchpoint.
Retail industry spotlight
Trends and innovations shaping the customer experience
Watch this interactive webinar to explore the latest trends and innovations shaping the customer experience in 2025.
MurrCloud named a Leader
Learn why MurrCloud was named a Leader in the IDC MarketScape Worldwide Retail Customer Relationship Management Software 2024 Vendor Assessment.
Predict the unpredictable
Learn how AI-based analytics can help retailers make better decisions amid a cacophony of data.
MurrCloud Retail
Payment
Provide a fixed rate and competitive pricing model that enables retailers to anticipate exactly how much they’ll pay for each transaction—regardless of the payment method. There are no additional service or convenience fees or monthly minimums.
Order Management
Deliver exceptional customer service while maintaining visibility into order shipments and status. Empower associates with customer appeasement capabilities before and after the sale.
Store Inventory Operations
Instantly access accurate inventory data to execute efficient and consistent in-store processes and procedures.
Collect and Receive
Gain agility by moving and placing assets, including customers, inventory, and fixtures, across the last mile of the estate that’s closest to the point of purchase.
Integrated online ordering and delivery
Seamlessly connect online ordering and popular delivery service providers to your POS so you can streamline order management and fulfillment.
Website Ordering
Add online ordering to your website and mobile app in just a few clicks for free.
B2C Marketing
Design and launch contextually relevant digital marketing campaigns at scale that enhance the customer experience and maintain context across the entire customer journey.
Customer Loyalty
Build relationships with your largest and most valuable customers through targeted loyalty and reward programs. Integrate your loyalty program across your entire ecosystem to deliver personalized experiences at every touchpoint.
Merchandise Financial Planning
Coordinate plans across multiple teams. Invest in the right inventory using science, actualized weekly sales, location views, and unconstrained forecasts.
Category Management
Consolidate multiple data sources into an easy-to-consume format and gain actionable insights and recommendations to drive targeted customer-centric assortments.
Lifecycle Pricing Optimization
Recommend the right prices to keep inventory moving. Use pricing as a lever for demand to maximize profits and sell-through with targeted promotions, markdowns, and offers.
Enterprise Performance Management
Understand the impact of strategic decisions across your bottom line, balance sheet, cash flow, and shareholder value before including them in your operational plan.
Restaurant enterprise resource planning
Gain a clear financial picture to make better decisions.
Enterprise performance management
Define your sustainability goals, make plans to achieve them, then track and report progress.
Restaurant enterprise resource planning
Gain a clear financial picture to make better decisions.
Enterprise performance management
Define your sustainability goals, make plans to achieve them, then track and report progress.
React intelligently to supply and demand changes
Use available supply to schedule new orders and reduce delays while respecting existing promise dates.
Fulfill the most important orders first
Prioritize orders in the backlog using flexible business rules that maximize order revenue, margin, and service.
Solve sourcing and fulfillment problems
Model what-if changes to sourcing, transit mode, and shipping constraints to respond quickly and find the best solutions.
Align the enterprise
Leverage built-in, integrated business planning processes and collaborative tools to drive consensus among stakeholders.
Build a realistic aggregate plan
Balance aggregate supply and demand by modeling and comparing alternative constrained planning scenarios.
Achieve business objectives
Gain insight from personalized, KPI-driven dashboards to support revenue growth and cost management tradeoff decisions.
Find retail solutions by sector
Fashion
Fashion retail customers want the latest trend styles to be readily available and expect a seamless experience across channels. Achieve real-time, accurate inventory planning that helps enable growth, improve margins, and optimize customer experiences.
Specialty and hardlines
Retailers must have the right inventory available in the right place to quickly fulfill customer demand. Leveraging specialty and hardline software with embedded data science can help optimize operations, profitably fulfill demand, and cultivate brand loyalty while gathering consumer insights.
Grocery
Evolving consumer behaviors, competitive pressures, and technological advances are forcing grocery retailers to rethink their delivery models, customer experience, inventory management, and supply chain strategies to meet demand while protecting profit margins.
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